Principal Product Manager

We are looking for a Principal Product Manager to lead the vision and execution of Brand Agents—an AI (Artificial Intelligence)-powered product line that redefines how brands engage with consumers through intelligent, empathetic, and personalized digital agents.

Brand Agents team is a part of Microsoft AI organization driving innovation every day.

This role is available in Mountain View, CA and Redmond, WA locations.

This role is central to shaping Microsoft’s presence in the agentic internet landscape, with a focus on delivering value to both brands and end users.

This role is ideal for a product leader who is committed to best user experience, agentic design, and building lovable products that deliver measurable value to both brands and consumers.

You will be responsible for shaping how users interact with Brand Agents across surfaces, ensuring every touchpoint is intuitive, delightful, and deeply aligned with user intent.

You’ll work at the intersection of AI, User Experience (UX), and monetization to define a new category of intelligent brand engagement.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• User Experience Leadership: Champion the end-to-end user journey for Brand Agents. Collaborate with design and research to craft experiences that are intuitive, emotionally resonant, and aligned with brand identity.
• Product Scenarios & Vision: Define the long-term roadmap for Brand Agents, balancing user needs, brand goals, and platform capabilities.
• Agent Personality & UX Patterns: Partner with design and engineering to define reusable UX patterns and agent behaviors that feel natural, helpful, and on-brand.
• Cross-Functional Execution: Drive alignment across engineering, design, marketing, and partner teams to deliver high-quality, user-first features.
• Experimentation & Insights: Optimize user engagement, user satisfaction and value to brands.
• Storytelling & Evangelism: Articulate the vision and value of Brand Agents to internal and external audiences, from executive briefings to partner onboarding.

Qualifications

Required Qualifications:

• Bachelor's Degree AND 8+ years experience in product management or equivalent experience.
• 3+ years of experience in AI/ML, commercial, or consumer user experiences. 
• Experience bringing atleast one AI product to market from conception to launch.

Preferred Qualifications:

• Experience working on web analytics products.
• Experience working with Large Language Models (LLMs) and AI Agents.
• Proven track record of launching innovative products at scale.

Product Management IC5 - The typical base pay range for this role across the U.S. is USD $139,900 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until July, 2nd, 2025.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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