Master Data Operator - Customer

Job title: Master Data Operator - Customer

• Location: Hyderabad

Opella is the self-care challenger with the purest and third-largest portfolio in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally.

Our mission: to bring health in people’s hands by making self-care as simple as it should be for over half a billion consumers worldwide.

At the core of this mission is our 100+ loved brands, our 11,000-strong global team, our 13 best-in-class manufacturing sites and four specialized science and innovation development centers.

Headquartered in France, Opella is the proud maker of many of the world’s most loved brands, including Allegra, Buscopan, Doliprane, Dulcolax, Enterogermina, Essentiale and Mucosolvan.

B Corp certified in multiple markets, we are active players in the journey towards healthier people and planet.

Find out more about our mission to bring health in your hands at www.opella.com.

Main responsibilities: 

• The GBS mission is to contribute to CHC simplification by developing and implementing a new operating model to execute some of the financial & accounting processes (Account-to-Report, Customer-Invoicing-to-Cash, Source-to-Value, Master Data Management, among others). GBS aims to deliver efficiency by leveraging best in class methodologies and strategically contributing to CHC simplification, while driving mindset and cultural changes. 

 The purpose of this role is to: 

 Perform the maintenance of Material Master Data in CHC. 

• Ensure the master data maintenance process results in the highest level of master data quality. 

• Ensure the Service Level Agreement (SLA) on master data maintenance is met on regular basis. 

• Identify and involve in continuous process improvement in the master data maintenance. 

• Resolve master data quality with SLA. 

• Perform the Restricted Party Screening (RPS) activities to mitigate risk and due diligence. 

• Participate in escalation meeting with the RPS Escalation Committee to resolve positive match. 

 The following details activities will be the main activities of the role: 

 Master Data Maintenance:   

• Maintain the master data with the highest level of master data quality as defined by the Master Data Governance team. 

• Maintain the master data within the agreed SLA with the relevant stakeholders. 

• Participate in regular review with the Master Data Governance team on the master data quality and involve in continuous process improvement opportunity. 

• Maintain the SOP’s and keep them up to date. 

• Perform annual blocking of inactive master data diligently. 

• Participate in the internal audit on master data related topic. 

 Restricted Party Screening: 

• Perform the RPS activities actively and review the positive alerts within the day and resolve them (if needed) within the SLA. 

• Maintain the RPS sanction list and keep it up to date. 

• Maintain the Commodity Codes for the Material Master Data in the RPS solution on a timely manner. 

• Participate in escalation meeting with the RPS Escalation Committee to resolve positive match. 

 About you 

 Experience: At least 2 years of Master Data Operations experience in Customer Master Data is a must. 

Technical skills: MDG, Material Master 

Education: Bachelor’s degree in business administration, Computer Science, Data Science, Information Science, Economics, Accounting, Engineering or related field is preferred. 

• Working knowledge of MDG and SAP is a must. 

• Experience in master data maintenance is a must. 

• Experience in restricted party screening is preferred. 

• Experience in collaboration with peers and partners across organizations. 

• Problem-solving and hands on skills (investigate requests / problems and recommend solutions to ensure completion of activities within SLA). 

• Willingness to learn about multiple disciplines. 

• Ability to work with teams globally. 

• Take extra initiative on the floor. 

• Fluency in English is a must. 
   

5 days working 

Job type: Full time 

Flexibility to work in shifts 

Why us?

At Opella, you will enjoy doing challenging, purposeful work, empowered to develop consumer brands with passion and creativity. This is your chance to grow new skills and be part of a bold, collaborative, and inclusive culture where people can thrive and be at their best every day.

We Are Challengers.

We are dedicated to making self-care as simple as it should be. That starts with our culture. We are challengers by nature, and this is how we do things:

All In Together: We keep each other honest and have each other's backs.

Courageous: We break boundaries and take thoughtful risks with creativity.

Outcome-Obsessed: We are personally accountable, driving sustainable impact and results with integrity.

Radically Simple: We strive to make things simple for us and simple for consumers, as it should be.