Engineer Liaison

Position Summary

The Engineer Liaison reports to the Manager of Engineering and plays a key role in developing and implementing in-service modifications, repairs and other solutions aimed at enhancing aircraft reliability and achieving operational excellence. Their job involves ensuring aircraft safety, operational efficiency, and compliance with regulations. They work closely with other engineers, technicians, and specialists to design and develop new aircraft and improve existing ones.

To be successful in the role, you must be able to work closely with the principal engineers and managers in developing your technical knowledge; must be able to perform a deep dive into a system or component design and derive an improvement to the system or component to support the departments goals. This role will also apply analytical and experience skills to develop substantiation and regulatory compliance plans for in-house designs and embody Major and Minor modifications and/or repairs.

Essential Responsibilities

• Collaborate with the predictive digital technology teams to help develop diagnostics and monitoring strategies that would improve the overall operational reliability
• Reviews and disseminates service bulletins, service letter, operator’s letters and other data of this type. Determine the proper course of action and initiates the applicable Original Equipment Manufacturer (OEM) engineering documentation
• Enter Engineering Authorizations (EA) data into the electronic maintenance tracking program
• Assist with Identification of Intervals and Methods of Airworthiness Directive Compliance
• Look for and acts on opportunities to increase airline profit, increase block hours, decrease the cost per block hour (CASM) and increase aircraft reliability
• Technical Writing – Ability to understand and generate clear and efficient work instructions
• Analyze and record component failures with a view to improving airworthiness, time on wing, and reducing financial costs
• Design, develop, and test solutions for aircraft systems
• Perform engineering calculations and analyses to ensure aircraft safety, performance, and efficiency
• Create and review technical documentation for aircraft systems and structures
• Collaborate with other engineers, technicians, and specialists to optimize aircraft designs
• Complete feasibility studies by studying project concepts, objectives, priorities, and requirements; conducting aircraft surveys; identifying and establishing technical solutions; preparing technical documents and submittals
• Monitor and maintain aircraft systems to ensure compliance with regulations and safety standards
• Provide technical support and troubleshooting for aircraft systems requirements
• Other duties as assigned

Minimum Experience and Qualifications

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Aerospace Engineering, or other technical discipline with at least three (3) years of experience in Aviation sector. Bachelor’s degree requirement may be substituted with an additional three (3) years of direct experience providing aircraft engineering and technical support in an airline environment

• Basic knowledge in the areas of aircraft structures, avionics, systems, or powerplant as applicable
• Experience with project execution, teamwork experience, and ability to work across all functions/levels as part of a team
• Experience writing project proposals
• Reliability analysis skills to identify root cause of systems problems
• Proficient with data analysis tools such as python, Excel, and SQL
• Strong understanding of aerodynamics, physics, and relevant design standards, along with the ability to meet specific licensing and certification requirements depending on the area of specialization within aircraft engineering
• Working knowledge of Federal Aviation Regulations (FARs) governing aircraft certification and maintenance

• Ability to interpret sophisticated and technical engineering and OEM documents
• Computer literate in Microsoft software such as Excel, Word, Access, PowerPoint, and Project
• Possess reliability analysis skills to identify root cause of systems problems
• Excellent decision making and problem-solving skills

• Available to work a flexible work schedule required including shift, weekend, and holidays
• Able to read, write, and speak English fluently
• Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
• Available for overnight travel (20%)
• Must pass a pre-employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications

• Valid Federal Aviation Administration (FAA) Airframe and Powerplant Certificate
• Airbus experience
• Airline or proven experience with general Air Transport Association (ATA) Chapters which could encompass, aircraft systems, structures, power plant, and avionics fields
• Proficient with Microsoft Office power apps
• Possess reliability analysis skills to identify root cause of systems problems
• Excellent decision making and problem-solving skills
• Possess excellent verbal and written communication skills as well as strong analytical abilities
• Able to communicate technical issues in an assertive and tactful manner
• Project management skills
• Able to manage and coordinate several tasks and projects simultaneously

Crewmember Expectations:

• Regular attendance and punctuality
• Potential need to work flexible hours and be available to respond on short-notice

• Able to maintain a professional appearance
• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
• Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy, and behavioral standards 
• Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR)) 
• Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
• Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities
• The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment:

• Computer and other office equipment
• Ear plugs and safety goggles for on-site support

Work Environment:

• Traditional office environment
• Hangar environment
• Irregular work shifts, on-call, and multiple work locations
• Work may be outdoors with seasonal weather
• Bids work schedule by seniority (days, swings, or midnight shift, holidays)
• Travel may be required
• Ability to work in elevated areas

Physical Effort:  

• Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently.  (Light)

Compensation:

• The base pay range for this position is between $90,000.00 and $118,400.00 per year. Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.