As a Business Data Analyst within B2B, you play a key role in enabling data-driven decisions that enhance customer experience, streamline internal processes, and support Telia’s strategic goals. This role combines business expertise with analytical skills and acts as a bridge between business, technology, and data.
My name is Åsa Boffardi, Head of Analytics, Martech & AI within Telia SE B2B. Our mission is to leverage cutting-edge digital technologies and advanced analytics to empower informed decision-making and world-class user experiences. We strive to drive innovation and deliver actionable insights, ensuring our organization remains at the forefront of analytics, Martech, and AI, committed to excellence and data-driven success.
Is this your new opportunity?
In this role, you will collaborate with product managers, business stakeholders, and technical teams to identify and frame business problems. You will be conducting proactive analyses to identify improvement areas in customer journeys, sales, and support and perform ad-hoc analysis to support business initiatives, answering urgent questions.
You will work with among other things:
Gather data from multiple sources (e.g., databases, Qlik reports, API’s).
Use statistical methods and tools (like Excel, SQL, Python, or R) to analyze trends, patterns, and anomalies.
Perform exploratory data analysis (EDA) to understand the data better.
Support the change toward more data-driven decision making by translating data into business insights that support strategic decisions
Collaborate with data engineers, BI developers, and other analysts to ensure data quality and accessibility.
Present findings in a clear, visual, and actionable way for non-technical stakeholders.
The position is based at our headquarters in Solna, on modern and pleasant premises near the Mall of Scandinavia.
Is this you?
The key component to succeed in this role is that you are a forceful changemaker. We want someone who lives to analyse, optimize and support the business needs of advanced analytics. What is needed here is a proactive, communicative, and deeply curious person. You enjoy working both independently and in teams.
Your experience:
At least 2 years’ experience of working with analysis of data at an advanced level and the use of techniques, tools and methods in the field
Academic degree in Statistics, Mathematics, Computer Science, or equivalent
Strong communication skills, in both Swedish and English
High competence in SQL
Skilled user of at least one visualization and self-service BI-Tool (e.g. Qlik Sense) Proven ability to successfully drive analysis related projects
Competence in Python and/or R is a plus
Background in telecom and mobile services is a plus.
Experience of working within SAFe is a plus
Telia is more than a workplace!
With us you will learn from skilled colleagues across international borders, joining a team that makes each other stronger and the world better by solving challenges. We are proud of our friendly atmosphere where people are excited about their work. We thrive on our diversity and ambition to deliver great products and extraordinary experiences for our customers. In a world where choices are endless, if you want to make a real impact, this is a place where you belong. In addition to an attractive and inclusive work environment, we offer flexibility and a wide range of benefits.
Interested? Apply today!
If you find this position interesting and want to join our team, don’t hesitate to apply! If you want to know more about the job, you are welcome to contact Talent Partner Christine Wilén, christine.wilen@teliacompany.com.
We look forward to receiving your application and to making sure that your personal data is kept safely, we kindly ask you to apply through our recruitment system. We are not able to handle resumes via e-mail or equivalent. During the process, required background controls will be performed.
Welcome to Telia – Join us and make better happen!
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