Marketing Operations & Strategy Manager

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role

We're seeking a strategic and operationally-minded person to join our rapidly growing Marketing team. As we scale our global marketing organization, you'll be instrumental in building the operational foundation that enables us to work efficiently, measure our impact, and maintain our culture of excellence.

In this role, you'll own the systems, processes, and strategic frameworks that power our marketing efforts across all intramarketing functions and with strategic business partners. Reporting to the Head of Marketing Strategy & Operations, you'll be responsible for initiatives that advance our planning, budgeting, performance measurement, and team effectiveness. This is a high-impact role for someone who thrives in bringing order to ambiguity and building scalable systems that grow with the team.

This role is perfect for someone who sees the big picture while excelling in execution details, and who is passionate about enabling teams to do their best work in service of Anthropic's mission to develop safe and beneficial AI.

Responsibilities:

• Strategic Planning & Goal Setting: Lead quarterly and annual marketing planning processes, working with leadership to translate business objectives into actionable marketing strategies and measurable goals
• Budgeting & Forecasting: Own marketing budget planning, allocation, and ongoing forecasting across all channels and campaigns; provide regular insights on spend efficiency and ROI
• Performance & Reporting: Develop and maintain comprehensive reporting frameworks to track marketing performance, campaign effectiveness, and team productivity; create executive-level dashboards and regular performance reviews
• Campaign Operations: Design and optimize campaign planning workflows, ensuring cross-functional alignment on timelines, deliverables, and success metrics
• Team Effectiveness: Design and implement programs that enhance team collaboration, knowledge sharing, and operational excellence across our distributed marketing organization
• Culture & Programs: Partner with leadership to develop and execute team-wide culture initiatives and programs

You may be a good fit if you:

• Have 5+ years of experience in program management, marketing operations, business operations, strategy, or related roles at high-growth technology companies
• Demonstrate excellent project management skills and can coordinate complex, multi-stakeholder initiatives effectively
• Can translate ambiguous strategic objectives into concrete operational plans and actionable workstreams
• Have strong analytical skills and experience building reporting frameworks, forecasting models, and performance measurement systems
• Are comfortable with AI tools and modern productivity platforms
• Have proven ability to design and implement scalable processes and systems that can grow with fast-expanding teams
• Have experience with marketing budget management, media planning, or campaign operations
• Possess strong communication skills and can present complex data and insights to leadership audiences
• Thrive in fast-paced, high-growth environments and are comfortable navigating ambiguity and changing priorities
• Have a demonstrated passion for Anthropic's mission and a thoughtful interest in AI's potential and challenges

Strong candidates may also have:

• Experience building marketing operations functions from the ground up at scaling companies
• Background in management consulting, corporate strategy, or business development
• Familiarity with marketing technology stacks and attribution modeling
• Previous experience working in AI/ML, developer tools, or enterprise software companies
• Track record of leading culture or organizational effectiveness initiatives

Deadline to apply: None. Applications will be reviewed on a rolling basis.

The expected salary range for this position is:

Logistics

Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.