Technical Solution Engineer

Technical Solution Engineer  

Are you looking for a place to grow, with boundless possibilities to develop a diverse career?

If you shouted “YES!”, Let’s Talk!
 

Let’s Talk about us:

Verint has one of the broadest portfolios of customer engagement solutions available today. With the experience we gained over the last 25 years, we help organizations simplify and modernize customer service experience through our market-leading cloud and hybrid solutions.

Verint Israel site in Herzliya is Verint’s biggest R&D center. We are part of a successful global organization but enjoy being a dynamic local site. Our teams move fast in a flexible hybrid model, and utilize cutting-edge technology such as AI, Machine Learning, NLP, and Speech & Text Analytics to improve customers’ lives and save time and energy for millions globally.
 

Let’s Talk about you:
 

We are looking for a Technical Solutions Engineer with exceptional interpersonal and communication skills to join our Business Enablement Team. This role is ideal for someone who thrives at the intersection of cutting-edge technology and customer collaboration. You will work closely with clients, researchers, and engineers to deliver innovative solutions using state-of-the-art language models and speech recognition systems. 

Your ability to clearly communicate complex technical concepts in English and build strong relationships with stakeholders will be just as important as your technical expertise.

Key Responsibilities: 

• Act as a technical liaison between customers and internal teams, translating business needs into scalable AI solutions. 
• Integrate NLP and ASR (Speech-to-Text) models into production systems with a focus on performance and reliability. 
• Collaborate closely with ML researchers and engineers to design, implement, and optimize AI-driven features. 
• Provide hands-on technical support and guidance to clients during integration and post-deployment phases. 
• Communicate complex technical concepts clearly and effectively in both written and spoken English. 
• Stay up to date with the latest advancements in NLP, ASR, and AI infrastructure to inform solution design and innovation. 

Let’s Talk about who we are looking for:

• Bachelor's degree in computer engineering, computer science, information technology, a related technical field or equivalent practical experience. 

• Excellent communication skills in English, both verbal and written — essential for client engagement and internal collaboration. 

• Basic Development capabilities (C# / Java / Python).  

• Strong interpersonal skills with a demonstrated customer-first mindset and the ability to build trusted relationships. 

• Creative problem-solving abilities with a track record of thinking outside the box to deliver innovative solutions. 

• Proven ability to manage multiple priorities in a fast-paced, dynamic environment. 

• Self-starter with a high degree of ownership, accountability, and the ability to work independently. 

• Demonstrated self-learning capabilities and a passion for continuous improvement. 

• Highly dependable and committed, with a strong sense of responsibility and follow-through.

Nice to have:

• Previous experience in a technical role with direct customer interaction (e.g., solutions engineering, machine learning engineering, or technical consulting). 

We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. 
With Verint, you'll be part of a community that empowers you to set your own development goals and provides the support you need to achieve them. Your ideas will be encouraged from the very beginning, this is how we enable innovative, out-of-the-box thinking. You can really make an impact here.

So, what do you say? Let’s Talk.

#LI-Hybrid

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities.

With Verint, you'll be part of a community that empowers you to set your own development goals and provides the support you need to achieve them. Your ideas will be encouraged from the very beginning, this is how we enable innovative, out-of-the-box thinking. You can really make an impact here.

 So, what do you say? Let’s Talk.