Data Quality Operations - C12 - MUMBAI

Data Services Senior Analyst

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Data teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do. We keep the bank safe and provide the technical tools our workers need to be successful. We design our digital architecture and ensure our platforms provide a first-class customer experience. Our operations teams manage risk, resources, and program management. We focus on enterprise resiliency and business continuity. We develop, coordinate, and execute strategic operational plans. Essentially, Finance Data Services re-engineers client and partner processes to deliver excellence through secure, reliable, and controlled services.

Our commitment to diversity includes a workforce that represents the clients we serve globally from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

Data Services Senior Analyst

This position will help to ensure data sourced and provisioned by Data Services meets all required data quality standards.  The Data Services analyst will assess, evaluate, and analyze data challenges and provide recommendations on their resolution.  They will track the identified resolution until closure and provide regular updates to Senior Management. They will collaborate with an array of teams and groups, developing subject matter expertise and knowledge of industry practices and standards.

• Knowledge/Experience:
• Essential
• Reconciliation/Root Cause Analysis
• Accounting Background
• Banking products knowledge – deposits, loans & derivatives

• Desirable
• Understanding the end to end flow of Recon process
• Logical reasoning
• Tableau/Power BI

• Competencies (Soft skills )

• Strong communications skills
• Candidate should be responsible for reporting to both business and senior management
• Need to work with stakeholders and keep them updated on developments, estimation, delivery and issues.

Responsibilities:

• Perform data quality analysis and identify data challenges
• Lead measurement and engagement improvement initiatives
• Drive data quality resolution
• Lead data improvement initiatives
• Work with data quality partners and Technology teams to identify and implement data quality tools. Identify critical data elements, data flows, thresholds, and other business requirements.
• Optimize metrics reporting process
• Lead project management activities
• Support senior management strategic vision
• Mentors lower-level analysts.
• Influences decisions through advice, counsel and/or facilitating services to others in area of specialization.
• Applies in-depth understanding and knowledge of how business integrates within the sub function; as well as coordinates and contributes to the objectives of the function and overall business.
• Contributes to the development of new techniques and processes and for the aligned business.
• Integrates subject matter and industry expertise within a defined area.
• Responsible for own work to support business teams in assigned area.
• Defines strategies to drive data quality measurement, produce data quality dashboards and reports, and implement data quality strategies to effectively govern data and improve data quality.
• Responsible for the reviewing, analyzing and dispositioning of the results of those measurements as well as providing detail and summary reporting of the same.
• Accountable for understanding and documenting systems, data flows and data quality rules driven from the profiling and assessments of critical data.
• Perform other job duties and functions as assigned.

Qualifications:

• Bachelor’s or Master's degree
• 10+ years of relevant experience 
• Issue or change management experience
• Strong functional knowledge of Data reconciliation and root causing of issues.
• Knowledge of Tools like PowerBI or Knime will be added advantage.

Critical Competencies:

• Professionalism/Work Ethic
• Leadership skill
• Root cause analysis
• Creative thinking
• Problem solving
• Self-awareness
• Teamwork/Collaboration
• Oral/Written communications
• Leverage diversity
• Career management

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