Data Analyst - Process Mining Specialist

We are hiring a Data analyst – Process Mining to strengthen our Expert team, who will help us improve organization’s performance management by providing consultancy for the process mining projects in Celonis tool. The main responsibility is cooperate with process experts, manage backend and perform ETL jobs for process mining projects and support users on the front end by building dashboards and configure components in PQL. The role cooperates closely with other ING teams to drive efficiency gains and improve ways of working.

Main responsibilities:

Provide consulting services to find the right data that suits the process mining tool
Perform data pseudonymization to improve privacy, increased data sharing, and better security
Create activity, case tables and build data models
Testing hypotheses and exploring the process flow
Assist with the technical aspects of Celonis, help users navigate the platform, and ensure that the data analysis is accurate and actionable
Manage user access and user groups
Training users in navigating the process mining tool
Cooperate with other departments and specialists such as Process Experts and Data Engineer across the organization
Identify potential gaps and highlight possible optimization and process improvements
Identify opportunities for continuous improvements within the team
Way of working in line with Agile rituals

Personality requirements and skills

Active listening and ability to understand business needs to gather and analyze data
Experience of data entry, data processing with a focus on accuracy and attention to detail
Ability to translate data into actionable insight that drives business value
Strong analytical and problem-solving skills to help stakeholders identify issues and solutions using data, which can improve decision-making process
Effective communication and collaboration with various stakeholders to provide high quality consultancy
Self-organized and big picture thinking, that helps build a vision of the opportunities ahead
Keen for new experience, responsibility and accountability
Experience with Celonis or equivalent process mining platform is an advantage to perform data transformations, provide user access management and technical support
Knowledge of SQL is an advantage to provide guidance and engineering support to users

Wage (gross)

2.321 EUR/month

By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.

We offer you a bunch of great benefits

Friendly working environment

You build your own working day - flexible working hours and work from home
Daily working time: 7hrs 45min instead of standard 8hrs
Daily refreshments - coffee, fruits, drinks
Fully equipped gym accessible 24 hours / 7 days per week
Game room with unlimited access
Modern designed coffee corner and terrace with the grill spot

WellbeING

Sick leave compensation: up to 80% of the monthly salary
Life insurance contribution: up to 22,14 EUR/per month
3rd pillar contribution: up to 3% from your monthly salary
24/7 external mental health support
Learning opportunities: internal and external learning programs
Regular teambuildings, social events and communities

YOU/family/friends time

Extra 3 PERSONAL days per year
Extra vacation days: up to 10 extra days/per year
We welcome your ING-positive friends: referrals starting from 1000 EUR
150€ for childbirth/adoption bonus, wedding day and registered partnership contributions, work anniversary award
Our premises are open 24/7 and you can even bring your friends or family along (up to 2 friends to the gym and game room)

Extra perks