Data Processing Specialist, Onboarding RD AU

Company Description

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.

Job Description

The Reference Data Specialist – New Client Onboarding plays a critical role in ensuring smooth setup and transition of new clients onto NielsenIQ platforms. This role requires a balance of strong coding capabilities, project coordination, stakeholder communication, and end-to-end (E2E) project understanding.

The specialist will support new client onboarding projects by preparing coding documents, coordinating with support teams, tracking project milestones, and ensuring timely query resolution. This is a high-impact, collaborative role ideal for someone who thrives in a dynamic, multi-project environment.

Responsible for preparing coding documents and setup instructions to support new client onboarding activities across categories (e.g., Beverages, Food, Health & Beauty).
Work closely with the support teams, providing clear documentation and timely clarifications.
Coordinate and track multiple onboarding projects simultaneously, ensuring adherence to project timelines and milestones.
Conduct item-related quality checks and ensure coding accuracy in alignment with client requirements.
Monitor and respond to data, coding, and product-related queries; escalate or collaborate with stakeholders for resolution as needed.
Maintain detailed records of project progress, special instructions, and status updates to ensure transparency and traceability.
Provide regular project updates to stakeholders, support teams, and the project manager.
Act as a liaison between internal teams (Data Operations, Client Success, Product) and external stakeholders.
Get hands-on exposure to the full lifecycle of onboarding projects—from initial requirements to database go-live.
May support physical store checks or back up other coders as required.
Willing to be trained to become a category expert across assigned industries.

Qualifications

Bachelor’s degree in Mathematics, Computer Science, Business Administration, Statistics, or a related field.
1+ years of experience in data operations, coding, or client onboarding preferred; Fresh graduates with strong potential are welcome.
FMCG industry experience or prior exposure to onboarding processes is a plus.
Strong documentation and communication skills to coordinate across functions.
Excellent project tracking and time management skills, with the ability to manage multiple priorities.
Passionate about data, with strong analytical skills, attention to detail, and logical thinking.
High sense of accountability and ownership, with a proactive mindset.
Strong proficiency in Microsoft Excel is required; familiarity with SQL, R, or Python is a plus.
Comfortable working in a multicultural, fast-paced team environment.
Excellent written and verbal communication skills in English; proficiency in Mandarin or other Asian languages is an advantage.

Additional Information

Our Benefits

Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion

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